Return Policy

Nexora Return Policy
Welcome to Nexora's commitment to customer satisfaction. If for any reason you are not completely satisfied with your purchase, Nexora offers a generous 7-day return policy. Here's what you need to know:
  1. Return Window: You have 7 calendar days from the date of delivery to initiate a return.
  2. Return Conditions: The item must be in its original, new condition with all tags, packaging, and accessories included.
  3. Exceptions: Certain items may be exempt from returns due to health and safety regulations.
  4. Initiate Return: Contact our customer service team to start the return process.
  5. Refund/Exchange: Once we receive and process your return, you'll receive a full refund or have the option to exchange the item.
  6. Shipping: Return shipping costs are the customer's responsibility unless the return is due to our error.
  7. Final Sale Items: Items marked as final sale are not eligible for return, refund, or exchange.
For detailed instructions and further assistance, please visit our Returns Center or reach out to our customer service team. Your satisfaction is our priority at Nexora.